Buyer Protection Policy

At Time Lords, customer satisfaction is our top priority. Our Buyer Protection Policy ensures a smooth, secure, and trustworthy experience when purchasing from us.

Authenticity Guarantee: We guarantee that every item, including diamonds, watches, and signed pieces such as Tiffany, Cartier, Rolex, and Patek Philippe, is 100% authentic. All items undergo thorough inspection and certification.

Secure Transactions: All transactions are processed through secure payment gateways. Your personal and payment information is protected with the highest standards of security.

Returns & Refunds: We do not accept returns on new items. Other items may be returned within 3 days if they are significantly misdescribed, provided they are in their original condition and accompanied by proof of purchase. Refunds will be processed within 7 business days upon receiving the returned item.

Dispute Resolution: If you have any issues with your purchase, we are committed to resolving them promptly. You can contact our customer service team for any concerns, and we will work to find a satisfactory solution.